Big Air Inflatables

CLEAN        AFFORDABLE        PROFESSIONAL

Frequently Asked Questions


Q.  WHAT DO I NEED TO DO TO PREPARE THE SITE FOR THE INFLATABLE?

A. PLEASE REMOVE ALL DEBRIS FROM THE AREA. THIS INCLUDES PET POOP, CHILDREN'S TOYS, ROCKS, HOSES, SPRINKLERS, TREE LIMBS, AND TRY TO CUT THE GRASS A COUPLE OF DAYS PRIOR TO THE EVENT. FRESHLY CUT GRASS IS A MESS.

 
Q. ARE YOUR INFLATABLES CLEAN?

A. YES. WE CLEAN THEM AFTER EACH AND EVERY RENTAL WITH A GERMICIDAL CLEANER AND  INSPECT THEM AGAIN WHEN WE SET UP THE UNITS AT YOUR LOCATION.

 
Q. ARE INFLATABLES SAFE?

A. YES. INFLATABLES ARE VERY SAFE IF ALL THE SAFETY PROCEDURES ARE FOLLOWED AND ADULT SUPERVISION IS PRESENT AT ALL TIMES. EACH UNIT IS STAKED DOWN ON SOFT SURFACES, OR SANDBAGS WILL BE USED ON UNITS ON HARD SURFACES SUCH AS DRIVEWAYS OR GYM FLOORS.

 
Q. DOES BOUNCE HOUSES AND INFLATABLES HAVE INSURANCE?

A. YES. WE ARE FULLY LICENSED AND INSURED. AN INSURANCE CERTIFICATE IS AVAILABLE ON REQUEST.

 
Q. WHAT TIME DO YOU DELIVER AND PICK UP THE UNITS? 

A. WE WORK WITH YOU AND YOUR SCHEDULE. WE PREFER TO SET THEM UP AT LEAST 30 MINUTES PRIOR TO THE EVENT AND PICK THEM UP WITHIN 30 MINUTES AFTER THE EVENT. DURING PEAK RENTAL SEASONS OR DURING HOLIDAY PERIODS, DROP OFF TIMES AND PICKUP TIMES WILL BE MORE STRICT DUE TO THE DEMAND.

 
Q. HOW FAR IN ADVANCE SHOULD I MAKE MY RESERVATIONS?

A. OUR BOUNCE HOUSES ARE VERY POPULAR, SO WE RECOMMEND YOU BOOK AS SOON AS YOU HAVE A DATE OR EVEN AN IDEA. WE CAN WORK OUT THE DETAILS AS TIME GETS CLOSER.

 
Q. WHAT IS YOUR CANCELLATION POLICY?

A. FOR DETAILS REGARDING OUR CANCELLATION POLICY, PLEASE CLICK ON THE "POLICIES" LINK ABOVE. 

 
Q. WHAT FORMS OF PAYMENT DO YOU ACCEPT?

A. WE ACCEPT CASH, DEBIT OR CREDIT CARDS AND VENMO. NO PERSONAL CHECKS.

 
Q. WHAT TYPE OF ELECTRICAL OUTLET IS NEEDED?

A. THE INFLATABLE REQUIRES A LARGE BLOWER TO PUMP IN THE AIR AND THE LARGER UNITS MAY REQUIRE 2 OR EVEN 3 BLOWERS. EVEN THOUGH THEY RUN ON A STANDARD 120 VOLT CIRCUIT, YOU CAN ONLY PLUG ONE OR TWO BLOWERS INTO A BREAKER OR THE BREAKER WILL TRIP. SO DEPENDING ON THE UNITS RENTED, WE WILL KNOW HOW MANY DEDICATED BREAKERS WE WILL NEED.